Poetic: Enterprise-class
entitlement management

Poetic provides you with a robust engine for managing entitlements from software licenses to subscriptions to support. Give yourself the flexibility that comes with an entitlement management system with hundreds of configurations and more than 90 integration points. When you need industry-leading technology and the ability to integrate with your existing enterprise systems, think Poetic.

Flexible

Integrate with your ERP, CRM, shopping cart and other enterprise systems using one of Poetic's more than 90 SOAP web and REST web services. Plug in your own license key generator or pair up with our partner, Reprise Software, for technical licensing of your software product. Companies like you have successfully integrated more than 40 different locking technologies with Poetic.

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Centralized

Poetic provides you and your customers with one-stop shopping for all of your licensing needs. Keep track of all of your customer entitlements in one system. Use Poetic to track registrations, handle subscriptions or monitor application usage, all in one system. Imagine what Poetic can do for you.

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Secure

With more than 500 security settings and an unlimited number of security roles, you can make sure users can see only what they are allowed to see while providing admin users with access to all the data they need. See how Poetic works.

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A modular approach to your licensing needs ...

  • Core

    Platform configuration, custom reporting product and customer masters are all part of the core module of Poetic. Included in this is a sophisticated background job processor to help ensure that your entitlement system runs smoothly even when millions of entitlements are being updated, created and managed. The module includes:

    • Platform configuration
    • An application server with user session and database management
    • The web portal framework
    • A custom reporting platform
    • Product master data management
    • Customer master data management
    • Background jobs management
  • Registration

    The Registration/Activation module is perfect when you have a simple product that you want customers to register or activate before they use it. Collect their contact information and collect actionable marketing data. Poetic Registration module functionality includes:

    • Assign entitlements to end customers
    • Collect registration information from end users
    • Anonymous and known user registration flows
    • Registration reporting
    • APIs for machine-to-machine processing of registration information
  • Advanced Activation

    This module allows you to include technical licensing (requiring a unique key in order to use an application or access features) with your software product. Whether you developed your own technology or use an off-the-shelf key generator, Poetic can ensure that customers provide all of the necessary information before getting a key to use your software. Whether your application is simple or a little more complicated (perhaps it requires several licensed applications to run together in a specific configuration) or needs to be deployed in a hundred locations at once, Poetic's Advanced Activation module has the tools you need. Generate one key or thousands of keys at one time using a sophisticated "Batch Activation" process. Ensure that purchased configurations are deployed appropriately with Poetic's flexible "Activation Validation Sets." This module includes:

    • Generate activation keys to unlock software features
    • Manage batch activations with scalable multi-threading support
    • Support a plugin API for client key generation tools
    • Control changes on activated licenses
    • Customize activation validation rules
    • Embed 3rd party component tracking tools
    • Support a web service API for activation transactions
    • Batch activation
    • Advanced batch activation
    • Activation Validation Sets
    • Activation reporting
    • APIs for machine-to-machine processing of activations
  • Subscription & Usage

    Manage your recurring revenue streams and IoT offerings with Poetic's Subscription and Usage module. This module gives you access to a plugin API for processing orders with external systems for payment, tax, inventory, shipping and invoicing services, a UI widget and REST API for external portal integrations and a web service API for subscriptions and usage data. This module supports time-, count- and delivery-based subscription models and can be configured to automatically generate recurring invoices or delivery orders. It includes functions to help you monitor and enforce usage data upload rules and aggregate usage data for recurring invoice generations. The module includes:

    • Collect usage data from unlimited devices
    • Aggregate usage data
    • Trigger orders based on usage data
    • Report on usage data
    • Trigger alerts for overages
    • Generic subscription engine driving any recurring services
    • Plugin API for processing orders with external systems for payment, tax, inventory, shipping and invoicing services
    • UI widget and REST API for external portal integrations
    • Supports time-, count- and delivery-based subscription models
    • Automatically generate recurring invoice or delivery orders
    • Web service API for subscriptions
    • Subscription activity reporting
    • APIs to collect usage data directly from the devices
  • Upgrade & Renewal

    When you need to manage update distributions to your customers, you need a proven, configurable application. Poetic has a time-tested feature that allows you to define and execute scheduled upgrade jobs with a full range of selection criteria. With it you can automatically perform upgrade actions to notify users, flag eligible licenses, generate new activation keys, replace old product entitlments with new products and generate fulfillment orders. The upgrade mapping features allows for complex multiple products to multiple products configurations with the ability to generate new keys and send them directly to effected users. The module includes:

    • Access to the upgrade management engine
    • Unlimited upgrade generation
    • Support a generic renewal engine driving license renewals
    • Schedule and deliver renewal notifications and reminders
    • Publish renewal quotes to client systems
    • Update licenses/services based on renewal order feeds
    • Renewal reporting
    • APIs to communicate renewal information to your order systems
  • ESD

    Control access to your digital downloads with the Poetic ESD module. Limit access to users with entitlements or open access up to everyone. It supports plugin API's to external ESD storage providers. Simplify your process for delivering digital updates or documents to your customers. The module includes:

    • ESD download configuration – digital content
    • Control end user access to downloads based on entitlements
    • Support plugin API's to external ESD storage providers
    • Allow publishers to release downloads to eligible end users
  • Channel Integration

    Poetic was built with your channel in mind. It includes support for channel tier security roles, linking channel partners to individual entitlements and limiting channel users' access to customer data. Each channel partner can have a customized look and feel for their portal as well. The module includes:

    • Record and track channel partners on individual entitlements
    • Control channel users' access to their customers data
    • Allow channel users to transfer entitlements to their customers
    • Support customized portals for each channel partner
  • Order Management

    Need to automate pricing and creation of orders based on entitlements already owned by your customers? Perhaps you want to offer a pro-rated upgrades, subscriptions or add-on purchases. Maybe you need to do all that with reseller-dependent pricing. Lean on Poetic to help you do it all. Combine your product pricing with Poetic's detailed entitlement information to create custom pricing and orders. The module includes:

    • Order creation UI
    • Pricing engine
    • Order reports
    • APIs to support sending orders to your sales systems

... with all these features standard:

Streamline upgrades

Notifications and an industry-leading upgrade engine allow you to reconfigure product offerings, alert customers and proactively generate new keys.

Manage legacy technologies

A comprehensive plugin architecture allows you to connect with all of your current licensing technologies. Need a licensing technology? We can help with that too!

Gain insights

A complete set of schedulable reports makes it easy to feed data to external systems for business intelligence evaluations or data warehouse storage.

Support multiple languages

Establish a confident global presence with support for your own terminology and localizations for every country you serve.

Promote and notify

Make sure your customers stay informed and up-to-date with personalized, template-driven email notifications.



Get solutions for today's software business problems

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Track Licenses

Prevent piracy and track customer installations of your software with the Poetic Activation module.

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Register

Help your customers get the most out of their product warranty and collect data from your devices.

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Subscription

Turn one-time purchases into recurring revenue streams with the Poetic subscription module.

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Monetize IoT Usage

Collect real-time data about your software and device usage to improve your products and delight customers.

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About Us

Steel Connect, Inc. (NASDAQ: STCN), through its wholly-owned subsidiary, ModusLink Corporation, executes comprehensive supply chain and logistics services that are designed to improve clients' revenue, cost, sustainability and customer experience objectives.

ModusLink is a trusted and integrated provider to the world's leading companies in consumer electronics, communications, computing, medical devices, software and retail. ModusLink's operations are supported by more than 21 sites across North America, Europe, and the Asia/Pacific region. For details on ModusLink's flexible and scalable solutions visit moduslink.com, and the Supply Chain Management Blog, our blog for supply chain professionals.

ModusLink designs and executes global supply chain, logistics and E-Commerce programs that help drive growth, reduce costs and enhance the customer brand experience for the world's leading companies. For more than 30 years, ModusLink has helped clients react quickly and strategically to the ever-shifting market dynamics that impact the end-to-end customer lifecycle.


Next Steps

See how Poetic can help you solve your entitlement management problems and further monetize your software applications.

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Connect with us to learn more about what options you have to centralize and manage your subscriptions, IoT and license keys with Poetic.

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Billion-Dollar Company Leverages Poetic to Reform Business Model

Billion-Dollar Company Leverages Poetic to Reform Business Model

Read this case study to learn how ModusLink's Entitlement Management platform enabled a global technology provider to move from customizing build-to-order hardware products to off-the-shelf hardware with shift software-controlled features. Learn how this company was able to do that while improving software order processing and delivery time and improving customer service. Download this resource.
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