Modern devices have the ability to connect in ways unthought of just a few years ago. Are you connecting to the devices you sell? Poetic can help you connect to your customers through their devices with or without the benefits of IoT. Streamline your customer’s registration process with Poetic’s registration.
Using an entitlement management system like Poetic, you can identify what channels your products go through to get to your customers. Registration is the key to opening that view.
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Improve your customer satisfaction and reduce support overhead through custom notifications and entitlement-driven upgrades and product offerings to registered customers.
How It Works
With a better view into how and when your devices are sold and used, you will be better prepared to estimate and control your warranty and product liabilities. Let’s talk about what we can do to help you.
Prepare for IoT
Begin using an application infrastructure that can support your current registration programs as well as communicate with your new, smart products. See what Poetic can do with smart device usage information.
Poetic Registration Features:
Flexible Serial Numbers
Embed your own, unique serial number algorithms into Poetic. Use those serial numbers to track devices through your sales channels to your customers.
Give your users a seamless experience with the Poetic UI. With resource properties and CSS3 styles, you can quickly modify the Poetic UI to look and feel like a natural part of your website or portal.
Powerful Upgrades Engine
Add on the Upgrades module of Poetic to use your customer entitlement information to provide upgrades, make new product offers to select user groups and issue recalls, if necessary.
Poetic’s comprehensive security configurations allow you to maximize your UI efforts. Channel users can have limited access to customer while admin users can access all customer informaiton all through the same interface.
With more than 90 SOAP and REST APIs available for integration with other systems, there is very little you can’t do.
How Registration Works With Poetic
You build products, ship those products to retailers and send serial numbers to Poetic.
Retailers sell products and can optionally send serial number information to Poetic.
Your customers can scan barcodes or go to your website to register their devices (using the serial number) and provide additional information.
With the end customer information in Poetic, you can schedule upgrades and notifications to be sent to just those customers who have registered the corresponding products or versions of products. Slice and dice the data however you wish. Poetic will help you keep all of the entitlement information accurate and up-to-date.