Subscriptions: The door
to renewable income

Turn your one-time orders into recurring revenue with Poetic's Subscription Management. Many products, consumables and online services can be set up, managed and sold as subscriptions.

Simple integration

With a Javascript widget for customer self-service management and an order API to tap into your existing order feed, subscription with Poetic is easy.

LEARN HOW IT WORKS

Self-service

One of the difficult things about running a subscription program is the need to help customers change their delivery schedules, payment methods, and product selections. With Poetic's Subscription Widget you can let the customer take care of themselves. You've got to see this for yourself.

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How Poetic Subscription Works

Subscription Flow Diagram
  1. Your system takes the initial orders. This can be an online shopping cart, your enterprise ERP system, channel order systems or any system capable of posting a SOAP message to our order management service.
  2. Payment is authorized by your system.
  3. The order processes and a copy of the order message is sent to Poetic through its SOAP API. This message includes the customer contact information, the order information and a token referencing the payment credentials used by the customer. Poetic sends a notification to the customer welcoming them to the subscription.
  4. Payment is captured and the order ships through your existing shipping partner or through the ModusLink Global Services network of warehouses and distribution points.
  5. The products are delivered
  6. On a scheduled basis, determined by you and the customer, Poetic sends a pre-delivery email notification to the end customer telling them that their subscription order will process soon.

End Customers can make updates to their order, shipping and payment information whenever they need to. They can see their order history and track orders through the Poetic Subscription Widget.

Then, on schedule, Poetic creates a new order on behalf of the customer and that order processes through the distribution system just like the first order did.


Leverage these powerful features of Poetic Subscriptions:

Customers set up subscriptions based on their original orders

Poetic automatically ships products and bills customers on a scheduled basis

Customers can manage their subscriptions through a UI integrated with the shopping cart:

  • Change payment methods
  • Remove items from subscription
  • Change quantities of items on the subscription
  • Change bill-to and ship-to information
  • Change the schedule of the subscription
  • Skip the next delivery

Easy integration with two modes:

  • Turn-key operation hosted by us and completely integrated with our existing systems
  • Using XML and REST-based web services to integrate with our client's web store, order, shipping and payment systems


About Us

ModusLink Global Solutions, Inc. (NASDAQ: MLNK), through its wholly-owned subsidiary, ModusLink Corporation, executes comprehensive supply chain and logistics services that are designed to improve clients' revenue, cost, sustainability and customer experience objectives.

ModusLink is a trusted and integrated provider to the world's leading companies in consumer electronics, communications, computing, medical devices, software and retail. ModusLink's operations are supported by more than 21 sites across North America, Europe, and the Asia/Pacific region. For details on ModusLink's flexible and scalable solutions visit moduslink.com, and the Supply Chain Management Blog, our blog for supply chain professionals.

ModusLink designs and executes global supply chain, logistics and E-Commerce programs that help drive growth, reduce costs and enhance the customer brand experience for the world's leading companies. For more than 30 years, ModusLink has helped clients react quickly and strategically to the ever-shifting market dynamics that impact the end-to-end customer lifecycle.


Next Steps

See how Poetic can help you solve your entitlement management problems and further monetize your software applications.

Get a demo

Connect with us to learn more about what options you have to centralize and manage your subscriptions, IoT and license keys with Poetic.

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Reprise and ModusLink Logos

In the News

ModusLink Global Solutions and Reprise Software Partner to Deliver Capabilities for Intelligent Device Monetization. Read about it in the New York Times Business Day.
Registering IoT Devices

Registering IoT Devices

Download this use case to read about how a large, multi-national computer hardware and printing company uses the Poetic Entitlement Management platform to manage registration and warranty of its connected devices. Download this resource.
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